FrequentlyAskedQuestions

We're not your typical agency. Baker's Dozen operates as a small, agile team that cuts through the industry bullsh*t to deliver real results. We've got over 15 years of experience, but we're not stuck in old ways - we adapt, evolve, and bring fresh thinking to every project. Plus, we actually care about your success, not just our invoices.

Our pricing is transparent and varies based on the service. Cheque out our Services page for specific pricing. We offer everything from quick-win packages starting at a few hundred pounds to comprehensive retainer services. Every package is designed to deliver value, and we're always happy to discuss custom solutions.

It depends on what we're doing for you. SEO is a marathon, not a sprint - expect to see meaningful results in 3-6 months. PPC campaigns can drive traffic immediately, but optimisation takes a few weeks. Website builds typically take 4-8 weeks depending on complexity. We'll always give you realistic timelines and regular updates on progress.

We've worked across dozens of industries - from fitness and leisure to professional services and e-commerce. Our approach is to understand your business goals and audience first, then apply our digital marketing expertise. Good marketing principles work anywhere, and we're quick learners when it comes to new sectors.

Simple: we have a chat. Usually starts with a call or coffee (our treat) to understand your business, goals, and challenges. Then we'll propose a solution tailored to your needs. No complicated proposals, no death by PowerPoint - just a straightforward conversation about how we can help.

Absolutely! We offer productised services designed for exactly that. Whether you need an SEO audit, a new landing page, or help launching a PPC campaign, we can help. Many clients start with a quick-win project and then decide to work with us ongoing, but there's zero obligation.

Yes! We have Maintenance & Growth packages designed to keep your digital presence running smoothly. This includes website updates, content refreshes, performance monitoring, and strategic advice. Think of it as having an in-house marketing team, without the overhead.

We're pretty confident you will be happy, but if something's not right, tell us. We'll work to fix it. Our reputation is built on client satisfaction, and we don't consider a project done until you're thrilled with the results. Plus, we communicate throughout the process to avoid any surprises.

Definitely. We often work alongside in-house teams, either filling skill gaps (like technical SEO or paid advertising), providing strategic guidance, or handling overflow work during busy periods. We're collaborative by nature and happy to integrate with your existing setup.

We're platform-agnostic and use whatever works best for your project. Common tools in our kit include Google Analytics, Google Ads, Meta Business Suite, Mailchimp, WordPress, Shopify, Webflow, and various SEO and analytics platforms. We'll always recommend tools based on your needs and budget, not what gives us the biggest kickback.

Yes! Transparency is key. We provide regular reports showing what we've done and, more importantly, what results we've achieved. Reports are clear and jargon-free - we focus on metrics that actually matter to your business, not vanity numbers.

Anyone who guarantees first-page rankings is lying. Google's algorithm is complex and constantly changing - no one can guarantee specific rankings. What we can guarantee is that we'll follow best practices, stay up-to-date with algorithm changes, and work our arses off to improve your visibility. Our track record speaks for itself.

We work with businesses of all sizes - from ambitious startups to established companies. The common thread is that our clients value smart, strategic marketing and appreciate working with a team that's responsive, transparent, and genuinely invested in their success.

Our office is in London (Third Floor, 207 Regent Street), but we work with clients all over the UK and beyond. Most of our work is done remotely anyway, with regular video calls and the occasional in-person meeting if you're local. We're pretty flexible.

Usually within days of agreeing the scope and signing off. For smaller projects, we can often start immediately. Larger projects might need a bit of planning time, but we'll always work to your timeline where possible. If you're in a rush, let us know - we'll do our best to accommodate.